The Invigor Editorial Team
This article came about through a real patient interaction. A former Carolina Men's Clinic patient reached out to Invigor Medical with questions and concerns about his experience there. He wanted to do his due diligence before making any decisions about his care going forward, and to make sure the same situation didn't happen to him again. His questions prompted us to research and document what the public record actually shows about CMC's business practices, pricing, and patient complaints, so that others in the same position have something real to read.
Trimix from $229/vial • Sildenafil / Tadalafil from $109/mo. No contract. No financing required.
Former Carolina Men's Clinic patients can contact our customer support team and speak with an ED specialist to redeem a $50 coupon on their first order. Proof of past CMC patient status is required. Trimix is a compounded, non-FDA-approved medication. A licensed provider evaluation is required for all treatments.
Carolina Men's Clinic (CMC) is a men's health clinic in the Charlotte, NC area specializing in treatments for erectile dysfunction (ED), low testosterone, and related sexual health concerns. Like many brick-and-mortar men's clinics in this category, it operates on a concierge model: patients come in, get evaluated, and are offered a treatment program on-site.
CMC operates two North Carolina locations:
Services offered include Trimix injections, testosterone replacement therapy (TRT), P-Shot (platelet-rich plasma), and regenerative therapies like shockwave treatment (marketed under brand names such as Regenewave). The clinic markets a "92% success rate" and a money-back guarantee, though the terms of that guarantee are not published publicly.
The clinic's medical director is Dr. Hunter Hansen, D.O. His NC Medical Board license is publicly searchable at ncmedboard.org. As of this article's last review date, no public disciplinary actions against Dr. Hansen or the clinic entity appear in NC Medical Board records, nor in NC Attorney General or FTC databases.
CMC advertises a low-cost intro visit, commonly listed at $89–$99, with some reports citing a $199 regular rate. Based on multiple independently posted patient reviews, here is the sequence that frequently follows:
This same-day close structure is common across the in-office men's health clinic category. A publicly posted former employee review on Indeed described daily, weekly, and monthly sales quotas for the "Patient Counselor" role at CMC.
CMC has a meaningful volume of positive reviews. On Birdeye, the clinic holds a 4.5-star aggregate across 433 reviews. Many patients report satisfaction with treatment outcomes, attentive staff, and the convenience of in-person care. These reviews represent a real portion of CMC's patient experience and should be weighed alongside the negative accounts below.
Publicly posted reviews on the BBB and RevDex describe a consistent pattern across multiple independent accounts. The themes that appear most frequently in public filings:
The following quotes are posted verbatim from attributed public reviews, linked to source:
"I was charged $2,749 without a signed waiver. When I asked for documentation, they couldn't produce one."
Damian M. — RevDex
"I'm 72 years old and diabetic. The total came to nearly $4,000. My own doctor told me the treatments were unnecessary. I would call what happened to me very close to elder abuse."
Kenneth P., age 72 — RevDex
"They financed $4,975.54 through GreenSky without my explicit authorization. I didn't know the full amount until I got the loan statement."
Thomas B. — RevDex
"100 doses of Trimix cost me $2,210. When I asked about the price per dose, they had no answer."
Pleas W. — RevDex
"In 12 months I had one successful treatment. The total bill was $3,800."
Fred P. — RevDex
If you've had a similar experience, see the cancellation and refund section below for your options, and consider a lower-cost alternative going forward.
Carolina Men's Clinic is not BBB-accredited. In September 2016, the BBB identified a "pattern of complaints concerning the product area," a finding referenced in public RevDex rebuttal records. The current letter grade, three-year complaint count, and full complaint log are available directly on the BBB business profile. BBB data changes frequently, so verify the current status manually before publishing.
"Scam" is a strong word, and it gets used freely on review sites. Here is what the publicly available evidence actually shows, and how to think about it.
CMC is a licensed medical practice with an active-license medical director and a large volume of satisfied patients on record. It is not a fly-by-night operation. At the same time, the specificity and consistency of the financial complaints across independent accounts on the BBB and RevDex are notable. Recurring patterns across unrelated complainants (same-day financing pressure, refund refusals on the same grounds, bait-and-switch pricing from similar advertised entry points) are the kind of pattern worth understanding before committing to a multi-year contract.
Context worth knowing: the broader in-office men's health clinic category has a documented regulatory history. These cases involve different companies and different facts, and none of it is an accusation against CMC specifically. The pattern is cited here to show the category risk, not to characterize any individual clinic:
The American Urological Association's ED treatment guidelines, along with published guidance from Harvard Health and Mayo Clinic, identify several warning signs in men's health marketing that apply regardless of provider:
CMC does not publish a price list. The figures below are drawn from independently posted, attributed patient reviews on the BBB and RevDex, linked to source. These are self-reported patient accounts, not independently verified billing records. Prices as reported through April 2026.
| Patient | Reported Amount | What It Covered | Source |
|---|---|---|---|
| Robert B., age 78 | $1,600/year | Annual medication | RevDex |
| (Unnamed patient) | $1,808 | First-visit total | RevDex |
| Michael Q. | $2,000 | T-cream annual plan | RevDex |
| William R. | $2,100 | P-Shot | RevDex |
| Chad D. | $2,198 ($183/mo financed) | Annual plan | RevDex |
| Pleas W. | $2,210 | 100 doses of Trimix | RevDex |
| Curt W. | $2,500 | Injection package | RevDex |
| Damian M. | $2,749 | Charged without signed waiver (patient's account) | RevDex |
| Alejandro F. | $2,900 | TRT plan | RevDex |
| Fred P. | $3,800 total | One successful treatment in 12 months | RevDex |
| Kenneth P., age 72 | ~$4,000 | Full program | RevDex |
| William R. | $4,600 combined | TRT + ED plan combined | RevDex |
| Thomas B. | $4,975.54 | Financed via GreenSky (patient alleges without authorization) | RevDex |
Medical financing through these lenders can be a legitimate way to manage healthcare costs. Before signing any agreement, confirm these items in writing:
If you believe a charge was authorized without your consent, you can dispute it with the financing company's fraud department and file a complaint with the NC Attorney General's consumer protection division.
CMC's core offering for ED is in-office Trimix injections and other therapies administered at their Charlotte or Mooresville locations. Invigor Medical treats ED through a fully online model with multiple treatment options: compounded Trimix for patients who need an injectable solution, and oral sildenafil (generic Viagra) or tadalafil (generic Cialis) for those who prefer a pill. All are prescribed by licensed providers after a telehealth evaluation and shipped directly to your home.
Trimix is a compounded injectable medication combining alprostadil, papaverine, and phentolamine. It is non-FDA-approved, requires a valid prescription, and carries real risks including priapism (a prolonged erection requiring emergency care if it lasts more than four hours), penile pain, bruising, and potential fibrosis with long-term use. Oral options like sildenafil and tadalafil are FDA-approved and generally used as a first-line treatment before moving to injectables.
Here is how the two approaches compare across the full ED treatment picture:
| Feature | Carolina Men's Clinic (patient-reported) | Invigor Medical Trimix |
|---|---|---|
| Format | In-office visits, Charlotte / Mooresville | 100% online consult + home delivery |
| ED treatments offered | Trimix injections, P-Shot, shockwave (Regenewave), TRT | Trimix injections, oral sildenafil, oral tadalafil, TRT |
| Contract | Annual prepaid packages commonly reported | No long-term contract; pay as needed |
| First-visit cost | $89–$99 advertised; $199 regular | Online intake; $59 consult included |
| Published pricing | No public pricing | Trimix $229/vial; sildenafil/tadalafil from $109/mo |
| 12-month cost estimate (Trimix) | $1,800–$4,700 reported (one outlier: $4,975 financed) | ~$400–$700 typical usage |
| Financing | GreenSky / CareCredit / iVitaFi | Not required; pay at checkout |
| Pharmacy | Partner compounding | U.S. 503B-registered, lab-tested |
| Geographic reach | NC only | Nationwide, licensed in 50 states |
Patient-reported CMC figures sourced from RevDex and BBB public reviews, April 2026. Invigor Medical pricing current as of April 2026. Individual Trimix usage and cost vary based on prescribed dose and frequency.
Former CMC patient? Contact our customer support team and speak with a Trimix specialist. Provide proof that you were a past Carolina Men's Clinic patient and we'll apply a $50 coupon to your first Trimix order. No contract. No financing required.
Talk to a Trimix Specialist →Invigor Medical is a telehealth company providing clinically supervised ED treatment to patients nationwide. The program covers the full range of evidence-based ED options: compounded Trimix injections, oral sildenafil (generic Viagra), and oral tadalafil (generic Cialis), all prescribed through a licensed provider after a $59 telehealth consultation and shipped directly to your home. There are no annual packages, no same-day financing pressure, and no in-office visits required.
The approach differs from the in-office clinic model in a few specific ways that tend to matter most to patients who have had a bad experience with a prepaid contract.
Trimix combines three active ingredients: alprostadil, a prostaglandin E1 that relaxes smooth muscle and increases blood flow to erectile tissue; papaverine, a phosphodiesterase inhibitor that sustains arterial dilation; and phentolamine, an alpha-adrenergic blocker that prevents premature detumescence. The combination typically produces faster and more consistent results than oral PDE5 inhibitors for patients with vascular ED, diabetes-related ED, or post-prostatectomy ED.
Published clinical evidence supports Trimix efficacy in treatment-refractory ED patients. Relevant studies include Guay et al. (2001, Journal of Urology), Coombs et al. (2012, BJU International), and Bennarchik (2010), all searchable via PubMed. Additional context is available in the AUA ED treatment guidelines.
Trimix is typically prescribed for men with moderate-to-severe ED who have not had adequate response to oral medications, or who cannot tolerate them. Invigor Medical does not prescribe Trimix for bodybuilding, athletic performance, or cosmetic purposes. A licensed provider evaluation is required for all prescriptions.
Invigor Medical's Trimix is compounded by a U.S. 503B-registered outsourcing facility, which operates under FDA manufacturing standards (21 CFR 212) including batch testing for potency, sterility, and endotoxins. Compounded Trimix is not FDA-approved and carries real risks. Priapism is the primary safety concern: an erection lasting more than four hours requires emergency medical care. Additional risks include penile pain, bruising at the injection site, and fibrosis with chronic use. Every patient receives injection training materials with their first order and has access to the clinical team for follow-up questions.
A reasonable annual Trimix cost for a patient using the medication two to three times per week runs $400–$700, depending on dose and vial size. At $229/vial, Invigor's per-dose cost is approximately $3–$6 depending on prescribed dose. A Groupon intro offer brings entry cost to $167, including the consultation.
For a detailed pricing breakdown, see the Trimix injection price guide. To start the process, visit Buy Trimix.
No contract. No financing. $229/vial, shipped to your door. Former CMC patients: contact our team and provide proof of past CMC patient status to redeem a $50 coupon off your first order.
Talk to a Trimix Specialist →This section is educational information, not legal advice. For your specific situation, consult a licensed NC attorney.
CMC is a licensed medical practice with a D.O. medical director holding an active NC Medical Board license and no public disciplinary record. It has a 4.5-star aggregate on Birdeye across 433 reviews, indicating a meaningful group of satisfied patients. That said, the BBB and RevDex profiles include a significant and specific volume of financial complaints. "Legit" and "risk-free" are different questions. Both the positive and negative accounts are publicly accessible and worth reading before making a decision.
CMC advertises a $89–$99 intro visit but does not publish full program pricing. Based on patient-reported figures on RevDex and BBB (April 2026), annual packages have been reported between $1,600 and $4,975, with many patients in the $2,000–$3,800 range. Most are financed through GreenSky, CareCredit, or iVitaFi. Verify current pricing directly with the clinic before committing.
For patients specifically seeking Trimix for erectile dysfunction, Invigor Medical offers a transparent-pricing, no-contract option. Invigor's Trimix starts at $229/vial ($167 with a Groupon intro), with a $59 telehealth consultation included. Medication ships to your home. Former CMC patients can contact our customer support team, speak with a Trimix specialist, and redeem a $50 coupon on their first order with proof of past CMC patient status.
Yes. Invigor Medical is licensed to prescribe in all 50 states, including North Carolina, with NC-licensed providers available for telehealth consultations. Under NC Medical Board Position 5.1.4, the practice of telemedicine occurs where the patient is located, so your prescriber must hold a valid NC license. Invigor's pharmacy ships Trimix to NC addresses from a U.S. 503B-registered facility.
Trimix carries the same risks whether prescribed in-office or via telehealth: priapism (an erection lasting more than four hours requires emergency care), penile pain, bruising, and potential fibrosis with chronic use. Invigor Medical uses a U.S. 503B-registered outsourcing facility with FDA-standard batch testing. All patients receive injection training materials. If you experience an erection lasting more than four hours, seek emergency medical care immediately.
Contact our customer support team and ask to speak with a Trimix specialist. Let them know you were a Carolina Men's Clinic patient and provide proof of your past patient status (such as a receipt, treatment summary, or financing agreement). Once verified, our team will apply a $50 coupon to your first Trimix order. One coupon per new patient.
Three main channels: (1) the NC Attorney General consumer complaint portal for financial disputes; (2) the NC Medical Board for clinical care or provider conduct concerns; and (3) the BBB complaint portal for documentation and mediation.
Carolina Men's Clinic has a licensed medical director, real NC locations, and a volume of positive patient reviews that suggests it works for some people. It also has a documented public record of financial complaints that follow consistent patterns, a non-accredited BBB status, and a pricing model that requires an in-person visit to get a real number.
If you've had a good experience there, that's genuinely valid. If you've had a frustrating one, you're not alone, and you have options, starting with the complaint resources above and a lower-cost Trimix alternative that doesn't require a contract.
Invigor Medical offers compounded Trimix at transparent, published pricing with no annual contract, no financing, and delivery to all 50 states. If you're a former or current CMC patient, contact our customer support team and speak with a Trimix specialist. Provide proof that you were a past CMC patient and we'll apply a $50 coupon to your first order. The evaluation is online, the pricing is posted before you commit, and there's nothing to sign until you know the full cost.
Compounded Trimix is an evidence-supported option for patients with moderate-to-severe ED, particularly those who haven't responded to oral PDE5 inhibitors. The key clinical considerations are proper dose titration, injection technique, and understanding the priapism risk, all of which are manageable with patient education. When I see patients who have spent significant sums at in-office clinics without adequate follow-up or injection training, that represents a real care gap. Telehealth-based programs with proper clinical oversight can serve these patients well.
Derek Berkey is the CEO of Invigor Medical. He oversees the company's clinical programs and patient experience.
Augustine Chinemerem Anadu, MBBCh is an OB-GYN resident and medical reviewer at Invigor Medical. She holds a Bachelor of Medicine and Bachelor of Surgery (MBBCh) and reviews clinical content for accuracy and compliance with current medical standards.
Medical Review Process: Invigor Medical's editorial content is reviewed by licensed clinicians for clinical accuracy before publication. For more information, visit our editorial process.
Carolina Men's Clinic is a service mark of its owner. Invigor Medical is not affiliated with, endorsed by, or sponsored by Carolina Men's Clinic. This article is comparative advertising by Invigor Medical.
The information in this article is for educational purposes only and does not constitute medical advice. Individual results vary. Trimix is a compounded, non-FDA-approved medication. A licensed provider evaluation is required before any prescription is issued. Pricing information is current as of April 2026 and subject to change. Patient-reported figures from third-party review platforms are self-reported and have not been independently verified by Invigor Medical.
